  isitor Information
Kishwaukee Community Hospital is located at One Kish Hospital Drive, Dekalb, IL 60115.
Services for the Hearing Impaired
A Teletypewriter (TTY) is available for your telephone, and closed caption is available on your television. Sign language interpreters are also available at no cost to you. Please ask your nurse for assistance.
Spanish Language Interpreter
Spanish Language Interpreters are available to serve patients and their families who cannot speak, read, write or understand English at a level that permits them to interact effectively with healthcare providers. A phone translation service is also available 24-hours a day.
Pastoral Services
Total patient care focuses on the physical, emotional, and spiritual needs of each patient.
Your own minister, priest, rabbi or spiritual support personi s a welcome member of the caregiving team. If you are unable, the hospital caregiver will contact them for you.
Clergy visits are not restricted to regular visiting hours. The hospital Chapel is located on the second floor and is open to patients and visitors at all times. Written resources offering spiritual comfort are available in the Chapel and from Social Services.
Parking
Visitors may park in lots near the main lobby or the Emergency Department. Signs are posted for outpatient and disabled parking.
Visiting Hours
Because we believe family, friends, and significant others contribute a great deal to an individual's ability to cope with illness or injury and aid in the recovery process, general hospital visiting hours are unrestricted during the day. However, we ask all visitors to leave by 8:30 p.m. to allow adequate rest for our patients and to provide for a quiet atmosphere for patients to recuperate. If visitors wish to stay after visiting hours please obtain permission from the nurse.
General Visiting
9 a.m. - 8:30 p.m.
Center for Behavioral Health
Weekdays: Noon - 1:00 p.m.; 5:00 p.m. - 7:00 p.m.
Saturday and Sunday: Noon to 2:00 p.m.; 5:00 p.m. - 7:00 p.m.
There may be up to 2 visitors at one time.
Family Centre
11:00 a.m. - 8:30 p.m.
Arrangements can be made for one adult family member to stay with a child all night. No visitors under 12 are allowed except for the patient's siblings.
First Impressions
11:00 a.m. - 8:30 p.m.
Birthing Center: No visitors under 12 are allowed except for the newborn's siblings. Visitors are encouraged to wait three to four hours until the patient is recovered from the delivery to visit the new parents. All visitors must sign in and out at the nurse's station.
Special Care Unit
Please limit visitors to two at a time. If your family member has been admitted to the acute area (rooms 257-264) we ask that only immediate family visit and that you stop by the nurse's station before visiting. Due to the specialized nature of this unit, we ask that there be no visitors under 14 without special permission.
Children Visitation
We understand the importance of relationships with children and the role they play in the healing process. However, due to children's decreased immunities, limited attention spans, and safety issues in a hospital, staff will use discretion in allowing visitation of children under 12. Check with a nurse on the unit for further clarification.
Visiting Regulations
The following are general guidelines for visitors.
- Individuals who have colds, sore throats, or any contagious diseases should not visit patients.
- It is suggested that only two visitors be with a patient at the same time.
- Visitors should speak quietly and avoid unnecessary noise.
- Visitors in semi-private rooms should be considerate of both patients.
- Visitors may be asked to leave the room at the staff's discretion.
- Visitors must wear shirts and shoes.
- Smoking is not allowed in any portion of the hospital or under the roof areas outside the hospital.
- Use of cellular phones is not allowed in direct patient care areas.
- Lounges for visitors are located throughout the hospital.
- To provide the optimum therapeutic environment, healthcare providers reserve the right to limit a patient's visitors.
- Please feel free to discuss these guidelines with the charge nurse if special circumstances need to be considered.
- If you are bringing an infant into the building as a guest, you must stop at the reception desk and obtain a Visitor's Pass. All staff members have the right to stop you and ask to see your pass. If you do not have a Visitor's Pass, you will be escorted to the registration desk to receive one.
Cafeteria
Visitors are welcome. The cafeteria is located on the first floor near the main lobby. Complimentary coffee and ice tea are available throughout the day.
Weekdays
Breakfast
7:00 a.m. - 9:00 a.m.
Lunch
11:30 a.m. - 1:30 p.m.
Dinner
5:00p.m. - 7:00 p.m.
Weekends
Breakfast
7:30 a.m. - 9:00 a.m.
Lunch
11:40 a.m. - 1:30 p.m.
Dinner
5:00p.m. - 7:00 p.m.
Vending Machines
Vending machines offering a variety of cold food, sandwiches, snacks, and beverages are located in the cafeteria on the first floor and in the outpatient waiting area on the second floor.
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